Data We Collect and Why We Use It
When you open an account, we collect your name, contact details, and the payment method you use — bKash, Nagad, Rocket or Bank Transfer — to process deposits and withdrawals accurately. Transaction records tied to your wallet are stored to verify payment history and resolve any
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disputes quickly. We also collect device and browser data, such as your IP address and session length, to keep your account secure and detect unusual login activity. If you contact our support team, the conversation is logged so we can follow up properly. We do not
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sell your personal data to third parties. Data shared with payment processors like bKash or Nagad is limited strictly to what those services need to complete a transaction. We may share data with regulatory or legal authorities where required under applicable law — this depends on
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your jurisdiction and eligible region. You have the right to ask what data we hold, request a correction, or ask us to delete your account information where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.