Reference

Terms That Govern Your 788fb Account

Our legal terms set out what you agree to when you open an account, how your data is handled, and what applies to payments made via bKash, Nagad, or Rocket.

Account conditionsbKash, Nagad, Rocket payment rulesData and privacy scopeJurisdiction eligibilityPolicy contact access
788fb Terms That Govern Your 788fb Account
CONTACT PATHS

Reach Us on Legal or Policy Questions

If you have a question about these terms, your account conditions, or how a specific clause applies to your bKash, Nagad, or Rocket transaction, our Bangladesh support team handles policy queries through the channels below. For data-related requests — including access, correction, or account closure — use the dedicated policy contact route.

Live Chat Open the chat widget from any page. Our team handles policy and account-condition queries; have your registered mobile number ready for verification.
Email Support Send detailed policy or data-request queries by email. Include your account reference and the specific clause or transaction in question.
Policy Request Form Use our in-account form to submit formal data-access or correction requests. Responses are issued after identity verification is confirmed.
ACCOUNT SECURITY

How We Handle Your Data and Account

Security and transparency around your account data are not afterthoughts at 788fb. Every section below reflects how we actually operate — from how cookies work on the site to who can request changes to your stored records.

Cookie and Session Handling We use cookies to keep your session active and remember your payment preferences. You can manage cookie settings through your browser; disabling them may affect login persistence.
Account Data Retention Transaction records, including bKash, Nagad, and Rocket payment history, are retained for as long as required by applicable policy and then securely deleted on request.
Data Access Requests You can request a copy of the personal data we hold on your account. Submit a request via the policy form; we verify identity before releasing any records.
Account Security Steps Each login triggers an OTP sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account and begin a review.

Legal and Account Terms — Common Questions

Real questions from people reviewing these terms before they proceed. If yours is not here, contact our Bangladesh support team directly.

Access and eligibility depend on your local law and eligible region. These terms apply to verified accounts; if online gaming is restricted in your jurisdiction, the terms do not override that restriction.

Payment records are retained under our data policy for as long as required, then removed on confirmed request. You can request your transaction history through the policy contact form after identity verification.

Yes. Submit a data-correction or deletion request using the in-account policy form. We verify your identity first, then process the change or confirm what we are legally required to retain.

Contact support via live chat or email with your registered mobile number. Pending balances must be resolved before closure. We confirm the closure by OTP to your registered number.

Raise it through our internal review process first — start with live chat or email support. Outline the specific clause or transaction in dispute. We document and respond to every formal dispute raised.

We publish a notice when terms change. Continuing to use your account after the update date is treated as acceptance. Check the policy page periodically or contact us if you want to be notified directly.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.